© Konstantin Volkmar
© IDM: Alex Filz, Thomas Grüner
EU Regulation No. 524/2013 on online dispute resolution: The European Commission provides a platform for online dispute resolution (ODR), which can be accessed at https://ec.europa.eu/consumers/odr/. Consumers can use this platform to resolve contractual disputes between traders and consumers arising from online sales and service contracts.
Email address of the website operator: [email protected]